We take care to ensure all products are checked and packed before they are shipped. However, if you are not satisfied or have received a defective product:
You can contact us at support@HypedEffect.com
Return
If you feel are not 100% satisfied with your purchase and wish to return the item, please drop an email to support@HypedEffect.com within 30 days of receiving your item and we'll help to initiate the refund process. Items sent back to us without first requesting a return will not be accepted.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
We will request for the customer to return the item to 30 N Gould St ste n, Sheridan Wyoming 82801, United States Once we received the item we will inspect and notify you on the status of your refund. If your refund is approved, we will initiate a refund to your original paying method.
Please also note that all return shipping fees are borne by the customer and the return has to be successfully received by us to verify the status and condition of the returned item. All shipping costs are non-refundable.
Damaged, Defective, Incorrect Items
If you have received products that are defected or you have received products different from your order, kindly follow the steps below:
Shipping Label
The responsibility of obtaining the shipping label lies with the customer in the event of a return due to reasons such as an incorrect, carrier-damaged, or defective item, as well as instances where the customer has purchased the wrong product, found it to be ill-fitting, or simply no longer desires the item, and we do not charge restocking fees, it is completely free.
Warranty For Electronics Item
All electronics products comes with a standard 60s day warranty from your date of package delivered. The warranty extended to your product does not cover accidental damages or normal wear and tear.
Ordered Not Received
Drop us an email and we will help you to check with the courier service. Sometimes, order not received maybe due to following situation:
1) Address invalid
2) Held by customs, need information from the receiver
3) Parcel arrive at post office, waiting for pickup, this situation occurs when the courier can't reach your destination/ you are not at home.
**We will not deal with the refund or resend if the tracking information shows the order is delivered.
Notes:
The local distributor will deliver 1-3 times according to the actual situation. If it is still unclaimed during the delivery period, it will be returned to the local post office for storage in 3-7 days. Meanwhile, you need to pick up the package by yourself. Otherwise, the product will be returned to the sender which is our logistics company. During the return, we takes no responsibility if products have been lost.
Order
We reserve the right to cancel orders when:
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.
Late Refunds/ Missing Refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
Any question
Please contact support@HypedEffect.com
Phone: +33756757274
